Janus Boye and Dorthe Jespersen's new report Wiki in the Enterprise contains a very well conceived and written analysis of what it takes to successfully implement a corporate wikis. Their research is based on interviews with enterprise wiki adopters and personal experience. It covers:
- the positioning of wiki's in the content technology marketplace and the benefits that they promise
- real world experience the impact and challenges of adopting wikis
- recommendations for executing a wiki initiative
Their advice covers the cultural and organizational aspects of information management that are so often overlooked in technology-oriented projects. If you are considering using a wiki to support collaboration or information management in your company, and rightly understand that success is not a matter of technology, you should definitely read this report.