Michael Sampson's A-Z of Virtual Teams
Michael Sampson has been running a series of practical tips for virtual teams: A-Z of Virtual Teams. While Northampton, Massachusetts is not as remote to my client base as New Zealand, none of my clients are local so these tips are certainly useful to me. Many of the tips are common sense but what makes them really worth reading is that at the end of each one there is a section called "What do I need to do?" This is where Michael spells out actionable strategies for applying the principle.