Archive for the ‘newsmedia’ Category

Google’s Take on the Newspaper Business

Thursday, March 11th, 2010

Chief Google Economist, Hal Varian, has an interesting post about online and offline newspaper economics on the Google Public Policy blog. Most of the ideas will be familiar if you read Clay Shirky: cross-subsidization of the news; specialized sites drawing away ad revenue; relative cost of production.

One point that I have been hearing less about was that online news consumption tends to be mostly from work while offline newspapers are read at home on leisure time. In itself, this is not a huge insight; all of my news clients know that they get most of their traffic during the workday. What I had not thought about was that reading time at work is significantly more compressed than at home. The article gives statistics of 70 seconds per day online vs. 25 minutes offline — and advertisers pay for a premium for that longer attention span. The article predicts some good news for newspaper publishers: tablets (like the iPad) and other mobile devices (like the Kindle) will increase the at home consumption of the news and lengthen time spent reading. This should even out the disparity between online and offline advertising revenue. I think the accuracy of this prediction will depend on a) whether advertising formats can effectively adapt to and leverage the strengths of mobile devices and b) the advertisers opinion of the value of online advertising changes. As for the latter, advertisers seem to illogically value the immeasurable benefit of print advertising over the more measurable benefit of online advertising. That is, they probably assume print advertising is more effective than it actually is because there are no statistics to limit the perceived value. There are some great posts about how online advertising is undervalued.. Until this attitude changes, it will be difficult for newspapers to burn their boats.

The biggest thing since wood pulp

Thursday, January 7th, 2010

One of my favorite podcasts, Planet Money, recently did a segment on bias in journalism. Apparently, back in the 1870’s, most newspapers were blatantly affiliated with a political party. In fact, their bias was openly stated in their mission statement and it was part of the newspaper industry business model. In return for political support, a newspaper publisher would get lucrative contracts for printing government documents and cushy government posts like postmaster. You historians will remember that Ben Franklin, himself a publisher, was the first postmaster general. The newspaper publishers didn’t do this because they were greedy or unscrupulous; it was hard to make a living publishing a paper any other way. The cost of printing and distributing a paper was more than the audience could afford. Given the options of the low return of serving an audience that can’t afford your product or the high return of serving a political party, the choice was easy.

But then a big technology disruption happened that drastically cut the cost of publishing a newspaper and all of the sudden made the business more profitable. It wasn’t the Internet, it was cheap paper made from wood pulp. Up until that point, the news was printed on rag paper like what our dollars bills are made of. With cheaper paper, a publisher could lower the price and get a higher volume of sales. You could sell even more papers if you had higher quality news. More newspapers entered the market but there were still barriers to entry to preserve profits. Even though the variable cost of the papers was low, the up front fixed costs of the presses and distribution channels kept competition manageable.

Like wood pulp, the Internet also disrupted the news business but in a different ways. While the Internet has reduced the cost of distributing the news (especially over large geographic areas), it has also driven the revenues down. Most importantly, the classifieds business has been eaten up by sites like Craigslist. Advertisers have other options to reach a more targeted audience than general news can. And, of course, there are no barriers to entry. Even an schmo like me can have a blog.

Will the decline of profitability push publishers back to bias? There are some concerning signs. Not so much with the big media brands (although you could definitely make the argument that all publications have their leanings), but there are plenty of examples in blogosphere (and Twitter) where bloggers are paid to promote a product or political agenda. The distinction between professional and amateur media is blurring. We tend to follow people (professionals and amateurs) who share our passion (usually on very narrow topics) and we unsubscribe when they lose our interest or confidence. But very few people are getting rich on having us as an audience — not until they sell out and exploit our trust. Then we will leave as quickly as we came because there is bound to be a fresh new voice that values our attention as unprofitable as it may be.

As an audience that wants to be informed, we need to do two things…. First, we need to figure out a way to compensate for the value that we enjoy. There have been some interesting ideas of establishing non-profits and public-media style structures. Second, we need to become very good critical thinkers. We need to be able to filter and verify the information that is bombarding us. We need to become our own editors if we can’t immediately trust anything in print. I am sure that is what people did back in the 1860’s did too.

Blogging: Alive or Dead?

Friday, March 13th, 2009

Paul Boutin’s Wired article “Twitter, Flickr, Facebook Make Blogs Look So 2004″ last year created a lively dialog about the future of blogging. The general gist of the article (in case you haven’t read it) is that mainstream media companies have adopted and started to dominate the blog format while independent bloggers have drifted into the even more casual and spontaneous domain of “status updates.”

Independent bloggers do tend to let their productivity ebb and flow and I am sure that many of the “citizen journalists” who were really flowing during the blogging peak are seriously ebbing right now. I agree with Boutin that blogging is no longer the primary way that people casually share ideas. Now, when I run across some interesting information I have three choices. I can blog it, I can bookmark it, or I can tweet it. My general rule of thumb is: when I have something to add, I blog it; when I just want to save it for later (perhaps with a little note), I bookmark it in Delicious (or star it in Google Reader); when I just want to tell my friends, I tweet it. All of my stuff goes into FriendFeed where occasionally people comment and add their own ideas. I imagine other bloggers’ productivity is similarly diluted across these other channels.

But Boutin’s trend is going even further. There was a great article in the New York Times that described how television journalists are getting addicted to Twitter. Robert Scoble has created his own format on FriendFeed where he starts an item with something like “Why Twitter is not for conversations. I will give you five reasons here:” and then goes on to list them in the comments. As he adds items, everyone else chimes in with their opinions. The result is a Crossfire-like discussion but without the interruptions (and, thankfully, without Tucker Carlson). In this case, he gave 5 reasons out of a total of 158 comments and another 143 people “liked” the post. In these cases the journalist moves from commentator to facilitator or catalyst. But, while this format is very dynamic and has lots of energy, it lacks the authority of a single person summarizing and interpreting the information.

To really develop an idea into a cohesive viewpoint, you may not need to write a 1,400 word exposé but you do need more than 140 characters (FriendFeed allows you more but most people don’t use more than 140). And for that type of communication the blog format is very well suited because you have the room to elaborate on your point and you still offer a place for others to make their own comments. Blogging is not going away. If anything, it is displacing the formal article as the preferred format for journalists who appreciate the more intimate relationship with their reading audience that comes with immediate publishing and user submitted comments. My feed reader relentlessly fills up with new content every day so I can’t complain about not having enough to read. If anything, I feel like the overall quality of the blogosphere is going up. Blogging isn’t dying, it is just maturing. And with maturity, comes sophistication (at least that is what I tell myself).

Struggling publishers continuing their investments in digital

Wednesday, November 19th, 2008

The venerable PCMag is discontinuing its print edition – the most recent in a long string of similar announcements from other publishers. I am seeing a consistent trend in my media and publishing client base. While their overall businesses are struggling, they realize that they cannot afford to stop investing in online publishing. Instead, they are cutting back in their editorial departments and even discontinuing their print editions in order to sustain their online investment (which accounts for an increasing percentage of their revenue as advertising dollars move online).

This has been going on for a long time. Early in 2008, there was an article in the New York times that said that newspapers are reducing their traveling campaign coverage. Paper magazines have steadily been shrinking or disappearing entirely from news stand shelves. Still online investment appears to be steady. In fact, one of my clients recently sent out a letter to creditors excusing delayed payments because of a cash flow problem and they still have the go ahead for a new WCMS deployment.

This is an interesting time to be in digital publishing as companies are investing to squeeze as much revenue as possible out of their digital channels. Some companies are being deliberate and methodical in their digital strategy. Others are aggressively (and desperately) experimenting with lots of ideas hoping one will turn out to be a winner. One thing I am not seeing is digital strategies that look beyond banner advertising sales. Today’s strategies are still focused on driving traffic and seeking the best CPMs. I am a little concerned about the future viability of traditional banner advertising as content becomes increasingly consumed on alternative (banner unfriendly) platforms and “banner blindness” spreads to the larger online audience. However, I do think that until that new content business model emerges, the best thing an online publisher can do is continue to invest in creating a great digital product that attracts a loyal audience.

Guardian Hack Days

Monday, November 17th, 2008

Both the New York Times and the Telegraph have been innovating on the newsmedia business model by introducing API’s that expose their content and services for outside developers to leverage. Recently The Guardian held their “Hack Day at The Guardian”.

To quote:

The concept is simple: take an idea to prototype in a day and then present your work to your colleagues and a panel of judges.

Guardian staff and friends participated in this 24 hour code-fest that ended in 90 second presentations in front of a panel. You can track activity on Twitter and see pictures on Flickr. I still don’t know who won yet. I am sure that everyone is a winner :)